Your questions answered

Venues

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Location

  • Do I need a trading account with eBev?

    No, the commercial arrangements that you have with your suppliers remains the same. If you place an order for a product with a supplier that you don’t have a trading account set up with you may be required to pay COD or set up an account with that supplier before the supplier will supply your order.

Beverage Types

  • Can't find a beverage on eBev?

    Simply click on the ‘Create’ button on the ‘Can't find what your looking for?’ prompt found at the bottom of every eBev search page. Fill in the required fields and once created, this will be sent to our Content Team for validation. You will be sent a confirmation once the product is live and ready. Alternatively, contact us with details of the beverage you are sourcing and we will do our best to determine the supplier within your market.

Costs

Discounts and your pricing

  • Can eBev get me a better price?

    eBev lists the standard wholesale price for all products, the commercial relationship between you and your supplier does not change, eBev simply facilitates the purchase order process. You need to continue to negotiate your pricing directly with your supplier or Sales Representative.

Stock levels and vintage changes

  • Will I be notified if a product is out of stock?

    Yes. When you place an order through eBev, suppliers are immediately sent the details of your order for processing. Suppliers are prompted to ‘confirm’ or ‘edit’ all orders and if there is an out of stock or delay in delivery issue, suppliers can communicate this detail which will be sent to you.

  • What happens when a vintage rolls?

    When you place an order through eBev, suppliers are immediately sent the details of your order for processing. Suppliers are prompted to ‘confirm’ or ‘edit’ all orders and if there is a new vintage, suppliers can communicate this detail which will be sent to you.

Mixed cases

Deliveries

  • When will my stock be delivered?

    Each supplier has their own cut off times and standard delivery time frames. These are listed with the eBev platform under the supplier details section. These details are the same as if you ordered directly with your supplier, please make sure you place your order within the required time frame. When you place an order and are on the check out page, the expected delivery date is populated with the individual supplier’s standard details.

  • What is the minimum order for delivery and will I be charged for delivery?

    Each supplier has their own minimum order requirement (this may be a number of cases or order value). These are listed with the eBev platform under the supplier details section. These details are the same as if you ordered directly with your supplier, please make sure your order is within the minimum order requirements for each of your suppliers. Suppliers may charge a fee for orders that don’t meet the minimum order requirements or may choose not to supply the stock.

     

Suppliers

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Portfolio information

Discounts and your pricing

Receiving purchase orders

  • Can I edit the expected delivery date of an order?

    Yes, in the purchase order email you receive you have the option to click ‘confirm’ order or ‘edit’ a purchase order. To change the expected delivery date, click the ‘edit’ button and you will be redirected to your eBev account to the Open Order page where you can updated the expected delivery date.

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In the press

“...Sydney-based beverage inventory management start-up eBev has raised $1.5 million in its first seed round, led by Sydney Angels, to help the platform expand interstate and build out its product offering...“

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“..eBev which solves the problems of multiple suppliers by aggregating the portfolios of wine and beverage suppliers in Australia to make it easier for licensed restaurants, bars and retailers to search the wholesale marketplace and send purchase orders to multiple suppliers who are all in one place...“

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“..A free tool for the wine trade, eBev allows anyone with a liquor license to create an account and access the wholesale wine marketplace in one location...“